Frequently Asked Questions
How do you define "digital transformation"?
Digital transformation is the process of adopting and implementing digital technologies by an organization to create new or modify existing products, services, and operations. The goal is to increase value through innovation, invention, customer experience, or efficiency. Digital transformation requires a customer-driven, digital-first approach to all aspects of a business, from its business models to its processes and culture. It also involves leveraging data and artificial intelligence to drive intelligent workflows, faster and smarter decision-making, and real-time response to market disruptions. Digital transformation is not a one-time fix, but a continual adaptation to a constantly changing environment. CykoMetrix is there as a digital transformation partner, providing visibility into the stakeholder’s attitudes, culture, behaviors, competencies, and informs digital transformation professionals on why, how, what and when to ensure digital transformation efforts are met with the best chances of success.
I would like to deploy the CykoMetrix platform with one of our consulting clients. How do I do this?
The CykoMetrix platform can be used “out-of-the-box”. Contact us and we’ll set up an account for you. Then you can deploy the whole platform to any customer on a subscription or other business model that fit your business needs. It would be branded with your company logo and we offer tech support. If you come to us for us to serve as a technical partner, we can do that too, plugging our technology into your own UI/UX and existing technology to enhance it, digitalize your existing assessments, add reporting and analysis capabilities, and even do some software development as a package. We can do all of this so you end up with an automated, AI-enabled platform you can call your own, to scale your business and offer human factor measurement capabilities that serves your clients.
I want to insert one of my own proprietary assessments in your platform. What is the process?
Contact us and we’ll do it for you or with you. There are many options available to you too. For example, your assessment could be only available to your organization and its clients. Or, we can set it up so that other clients of ours could use your assessment from the marketplace and you can make some money whenever your assessment is chosen to be used as part of another organization’s deployment.
I want to use your psychometric graph technology to enhance our own technology. How do we work together?
Our psychometric graph (the CykoMetrix Graph) can be integrated into your system after we evaluate your needs so you can get the most out of it. We do custom integrations for companies with limited technical knowledge, and for those who are more knowledgeable, we expose an API to provide the Graph data and to pull the dimensional output results out of it for use by your system. Use cases include using the CykoMetrix Graph in enterprise to monitor sentiment, attitudes and personalities for various reaons (like anxiety levels), professional matchmaking systems, infering human dimension data from past communications for trend-setting work etc.
What is the cost of using the platform or technology?
Our costs are far below any alternatives in the market. Normally, it would cost dozens of $USD per assessment per person to gather the data and consultants would still need to spend time, money and energy to put all the data together (Excel sheet jockeys). Our subscription model typically costs this amount per month for ANY number of assessments laid out to collect data, and we include the data exploration engine. There are costs in integrating a new custom assessment into our system and for special technical integrations to enterprise or existing technologies. These are negotiated on a case-by-case basis depending on complexity. The same is said of our tech partner arrangements. We discuss need and plan development and deployments together. Costs depend on what we end up doing together. Contact us for full details.
Where is the data located after it is captured?
We currently use AWS Cloud Services for the platform, which means the data can be located anywhere we wish, in any country, if it is a service criteria. We can also localize the whole platform for enterprise or government clients to satisfy data and privacy regulations in the country.
I don't want the people being assessed to be bothered with questionnaires. Is there a way around that?
Yes, our platform can ingest texts from systems like Microsoft Graph or other such systems to infer dimensional data without the need for assessment. Then the data becomes available in our data engine for exploration as normal. Contact us for more details.
In my country, the people being assessed should not receive reports without being guided through by a specialized consultant with accreditation. Does your system support turning that feature off?
By default, your client accounts allow for the participants to see their data after a report is generated. However, this feature can be turned off as desired. Also, you have control over whether and when a participant can create their personalized account and see their datasets. These are all dashboard features in our system.
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